Effective Date: April 03, 2025

By visiting or shopping at Jewels by Sheeba, you accept these Terms and Conditions. Please read them carefully.

User Accounts

  • Users may create an account for a personalized shopping experience.
  • You are responsible for keeping your login credentials secure
  • We may suspend accounts found in violation of our policies.

Orders & Payment

  • Orders are processed in Indian Rupees (INR). 
  • Accepted payment methods include major Indian payment gateways. ∙
  • We reserve the right to cancel any order due to unavailability, payment issues, or suspected fraud.

Refund & Return Policy

  •  Returns are accepted within 7 days of delivery, please refer detailed policy.
  • Products must be unused and in original packaging.
  • Once we receive your returned item and verify that it meets the return criteria, we will process your refund within 7 business days, please refer detailed policy.

Shipping & Delivery

  • Your order will be dispatched within 24 hours of order placement, please refer detail policy.
  • Order will be delivered within 3-7 days based on your PIN code. 
  • If there is a public holiday or Sunday, the TAT for delivery will be extended by another day.  
  • We are not responsible for delays due to unforeseen circumstances.

Intellectual Property

  • The website’s content, including logos and product designs, is the property of Jewels by Sheeba. 
  • Unauthorized use of our intellectual property is strictly prohibited. 

Limitation of Liability

  • Our liability for any claim is limited to the amount paid for the product. 
  • We are not responsible for indirect, incidental, or consequential damages.

Disclaimer

  • Product care instructions must be followed to avoid tarnishing.
  • We do not guarantee uninterrupted website availability.
  • Third-party links on our site are not under our control.

Prohibited Use Users must not:

  • Use the website for illegal activities.
  • Reverse-engineer or hack our systems.
  • Submit false information or spam.

 Dispute Resolution

  • Disputes will be resolved through mediation/arbitration before legal action.
  • The governing law is Indian law, and disputes fall under the jurisdiction of Indian courts.

Changes to Terms

  • We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of these changes.

Contact Us

If you have any questions regarding terms and conditions, please contact us at: Jewels by Sheeba