Shipping Policy
For our valued customers within India, we offer the added convenience of free shipping on all prepaid orders. This means that you can enjoy our stunning jewelry pieces without any additional shipping charges. Simply place your order online, make the payment in advance, and sit back while we take care of the rest. Your jewelry will be delivered to you with no shipping fees, ensuring a hassle-free delivery.
Cash on delivery (COD) is available with no shipping fees; however, product return will be reviewed as per the Refund and Returns policy.
We are committed to ensuring your orders are processed and shipped in a timely manner. However, please note that unforeseen circumstances beyond our control may occasionally affect our processing and delivery timelines. These may include, but are not limited to:
- Extreme weather conditions
- Natural disasters
- Strikes or labor disruptions
- Transportation delays caused by third-party carriers
In such cases, we strive to minimize the impact of these delays on our customers. Rest assured, we will communicate any updates promptly and work diligently to resolve the situation as quickly as possible.
We appreciate your understanding and patience during these rare occurrences. For assistance or inquiries regarding your shipment, please contact at info@jewelsbysheeba.com or call us at +91-99902-82508
To ensure a smooth and hassle-free process, we kindly request you or an authorized person be present at the delivery address during this time.
Please note:
- If you are unavailable, kindly arrange for someone authorized to receive the package on your behalf.
- Ensure cash is available for COD at the time of delivery.
Certain logistics partners may request ID proof while delivering the shipment. When the original recipient is not available and the shipment value is high, the delivery agent may request ID proof from whoever is collecting the shipment at the mentioned address on behalf of the customer. This is to ensure the correct and safe delivery of the product.
Track Order
You can track orders by clicking on Track Your Order and receive communication via WhatsApp.
Delivery Time for Domestic Orders
Your order will be dispatched within 24 hours of order placement. Post that, it will be delivered within 3-7 days based on your PIN code. If there is a public holiday or Sunday, the TAT for delivery will be extended by another day. We only partner with reputable courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification.
PLEASE NOTE: You need to produce any of the following government-issued photo identity proofs for receiving the delivery:
a) Pan card
b) Driving License
c) Passport
d) Voter identification card
e) Postal identification Card (Aadhar)